You have the right to withdraw from the contract concluded with Oleificio Cooperativo di Ostuni, with no penalty, within ten (20) days from receipt of the products purchased on www.oliodiostuni.it.
To withdraw from the contract you must send an email to the address: firstname.lastname@example.org clearly indicating the particulars, the number of the order, the articles returned and the reason for the return.
The transportation costs are at your expense, including the responsibility in the case of loss or damage to the products.
The Right to Withdraw – in addition to compliance with the terms and methods described above, is considered exercised correctly if the following conditions are respected in full:
- The email must be correctly filled in and sent to email@example.com within ten days from receipt of the products;
- the products must not have been used or damaged;
- the products must be returned intact and in their original packaging;
- the products must be sent to Oleificio Cooperativo di Ostuni (precisely to the address: Corso Mazzini, 210 – 72017 Ostuni (BR)) and in one delivery. In fact, Oleificio Cooperativo di Ostuni, reserves the right not to accept packages of the same order returned and sent at different times.
If the Right to Withdraw is exercised following the methods and terms indicated in this paragraph Oleificio Cooperativo di Ostuni will reimburse any sum already paid for the purchase of the products, nett of the transportation costs for the delivery of the purchased products.
In addition to the sum paid for the purchase of the products, Oleificio Cooperativo di Ostuni will also reimburse you the costs of the transportation of the delivery of the products chosen only if the return of the products occurs due to causes attributable to Oleificio Cooperativo di Ostuni, such as the case in which products do not possess the essential characteristics promised, there are faults in the production or there were errors in the delivery of the same.
The sums will be reimbursed to you in the shortest time possible and, in any case, within thirty (30) days from the day in which Oleificio Cooperativo di Ostuni becomes aware of your right to return and we will organize the procedures for the reimbursement once the proper execution of the terms and conditions indicated above have been verified.
Should the methods and terms exercising your right to return as specified in this paragraph not be respected, you will not be entitled to be reimbursed the sum already paid to Oleificio Cooperativo di Ostuni, in any case you will be able to get back, at your expense, the products in the state in which they were returned to Oleificio Cooperativo di Ostuni. Otherwise, Oleificio Cooperativo di Ostuni will keep the products and the amounts paid for their purchase.
The General Conditions of Sale is regulated by Italian law and specifically by Italian Legislative Decree no. 206 of September 6, 2005 on matters of long distance contracts and by Italian Legislative Decree no. 70 of April 7, 2003 on some matters concerning electronic trade.